Returns & Shipping
Return Policy
We want you to be completely satisfied with your purchase but we understand returns happen. No worries! All item/s in their original condition (with tags) can be exchanged up to 14 days from the date you receive your item/s. Since international packages take a longer time for delivery, exchanges can be made up to 28 days after receipt. Unfortunately we cannot offer an exchange after this time period. Refunds are not issued at any time. We do not cover return shipping charges but exchanges will be shipped to you at no additional cost. Please allow 7-10 business days for us to receive & process your return.
In Order To Complete A Return:
Please mail a copy of your invoice along with the item/s you are exchanging, & requested new item information.
Mail the above item/s back to us at the below address. Goose & Gander Brand is not responsible for any lost or stolen packages.
Once we receive your returned package, your new item/s will be shipped to you at no additional cost.
Shipping
United States
Standard orders in the United States are shipped via USPS First Class Mail or USPS Priority Mail (Express Mail) & usually take 5-10 business days for delivery. Shipping costs will vary depending on which state you are located.
International Shipping
Standard orders are shipped internationally via USPS First Class International or USPS Priority Mail International & usually take 3-5 weeks for delivery depending on destination country. Orders shipped internationally are subject to customs fees, duties, or other taxes. Please check your country's importing & taxation policies when placing an order. *Please note: The customer is responsible for any import taxes associated with delivery. If the order is returned to us due to non-delivery, the customer is responsible for the re-sending costs.
Still have questions? Get in touch with us here or email: info@gooseganderbrand.com