How will I know my order was processed & shipped?
Most orders are processed within 1-2 business days of ordering. You will receive an email notification once your order is processed & another email notification with a tracking number once your order has shipped.
How long will it take for my order to arrive?
Standard orders in the United States are shipped via USPS First Class Mail or USPS Priority Mail (Express Mail) & usually take 5-10 business days for delivery. Standard orders are shipped internationally via USPS First Class International or USPS Priority Mail International & usually take 3-5 weeks for delivery depending on destination & customs policies.
Do you ship internationally?
Yes, we do ship to most countries. Orders shipped internationally are subject to customs fees, duties, or other taxes. Please check your country's importing & taxation policies when placing an order.
How much does shipping cost?
Shipping costs will depend on your location. Orders shipped internationally are subject to customs fees, duties, or other taxes. *Please note: The customer is responsible for any import taxes associated with delivery. If the order is returned to us due to non-delivery, the customer is responsible for the re-sending costs
What is your return policy?
We understand returns happen & we want you to be fully satisfied. All item/s in their original condition (with tags) can be exchanged up to 14 days from the date you receive your item/s. International packages can be exchanged up to 28 days after receipt. Refunds are not issued at any time. Please mail a copy of your invoice, item/s you are exchanging, & requested new item information. Your new item/s will be shipped to you at no additional cost.
What forms of payment do you accept?
We accept all major credit cards such as American Express, Discover, MasterCard, & Visa.
Can I purchase a gift card?
Yes you can. E-Gift Card/s are delivered by email with a unique code upon checkout. E-Gift Card/s can then be redeemed at checkout using the unique code. E-Gift Card/s never expire with remaining balance/s displayed on the order confirmation page after an order is placed. Remaining balance/s can be used for any future purchase/s.
How should I wash my shirt/s?
The best way to care for your shirt/s is to wash with same colors, inside out, no bleach, & in cold water. It is also best to iron inside out on a low setting. Since the shirt/s are mostly cotton, they may shrink a little after being washed, so tumble dry on low or hang dry to avoid this.
Goose & Gander Brand
What is the meaning behind your company?
Our company name is based on the quote, “What’s good for the goose is good for the gander.”
We believe everyone should have access to quality goods that they can live in. We believe in the pursuit of passion (Give the Goose) & helping others through that passion; togetherness. We also thought the name sounded cool & would be easy to remember.
Who creates your design concepts?
All of our design concepts are original & created in house by Tahaji Felder (Lead Goose) & by an awesome illustrator.
Would Tahaji speak at our school or event?
She would love to! Sharing her voice to empower others to live the life of their dreams is her passion. Get in touch with her here or email: email@example.com with details & she'll get right back to you.
Can the EmpowerYOU Series come to our school?
Do you collaborate with non profits?
Where is your company based?
We are based in Ft. Lauderdale, FL. where there is plenty of sun, palm trees, & beach.